Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including personal information such as your name, email address, phone number, and payment information when you register for an account or use our services.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Comply with legal obligations and KYC/AML requirements

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All video consultations are encrypted end-to-end.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Legal professionals you choose to consult with
  • Service providers who assist in operating our platform
  • Law enforcement or government agencies when required by law

5. KYC and AML Compliance

As part of our commitment to compliance, we implement Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures. This may require additional verification of your identity.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to certain processing of your data.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve our services.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@jadir.app